Last modified: January 1, 2021
- Introduction
Your Ecom Blog LLC (referred to in this policy as “Company,” “we,” “us,” or “our”) is committed to respecting your privacy. Therefore, we wrote this privacy policy to describe the types of personal information we may collect from you or that you may provide to us, how we use your personal information, how we protect it, when we may disclose it, and how we afford you rights regarding your personal information.
This policy applies to information we collect:
- On our website.
- When we use phone, email, postal mail, text messages, or other forms of electronic communication to communicate with you.
2. Our Users and Customers
The website and any products and services herein are not intended for persons under the age of 13. We do not market or sell products or services or knowingly collect personal information from anyone under the age of 13. If you believe that we have unknowingly collected information about a minor, please write to us using one of the methods in Section 11 (Contact Information) below in order for us to delete it.
3. Personal Information We Collect
Company collects information from those who communicate with us, website visitors, and from website visitors that become customers. We may collect information from individuals that submit information to us using phone, email, and postal mail, including name, phone number, email address, postal address, and voice or message content.
Company collects some categories of information from website visitors automatically. Cookies may be automatically used to collect specific information from a computer or mobile device that accesses and navigates through the Company website over time. Information collected by cookies may include information to help improve and customize the content or layout of the website.
A cookie is a small text file that websites save on a computer’s storage device when a website is visited. Cookies cannot be used to run programs or deliver viruses to the computer or mobile device accessing the Company website. Users can establish or change their browser settings to refuse cookies. Nonetheless, refusing cookies may interfere with the full functionality of the website and limit the user experience.
When purchasing products, we ask customers to provide the following categories of personal information for their account profile on Company’s website:
- First and last name
- Email address
- Phone number
- Payment information
We maintain a purchase history of the products you have purchased.
Our electronic commerce site collects payment card or banking information to complete product purchases. Payments are processed by our payment service provider, PayPal and Stripe. Accordingly, we do not have access to your payment card information.
We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address which you have provided. Upon registering you can select whether or not you will receive such communications, and can change your preference at any time. Nonetheless, if you opt out of such communications, we will still communicate with you regarding your orders, for account administration, for customer support purposes, or for security purposes.
4. Personal Information Uses
We use personal information in your communications to communicate with you and respond to your requests, comments, or questions. We use information collected from website visitors to:
- Improve our website quality, reliability, and responsiveness
- Improve users’ experience using the website
- Identify problems with our website
- Understand our customers’ preferences
We use contact information and payment information you provide on our electronic commerce website to provide you the products you order, obtain payment for our products, and provide customer support. If you have opted to receive our newsletter and other periodic email communications, we will send you our newsletter and other marketing communications. We track purchase history to understand our customers’ preferences, plan for future sales, and understand overall demand for our products.
We use whatever customer data we collect using our systems (if any) for the purpose of providing, maintaining, and supporting our services. We access customer data you store in our services only on a “need to know” basis, for instance to respond to your support requests or to respond to a security incident.
5. Personal Information Sharing and Disclosures
Company may share your personal information with affiliates, vendors, or outsource service providers that help us provide products and services to our customers, or that assist with support functions such as marketing, billing, payment card processing, and data analysis. We will require any such vendors or service providers to manage your personal information with privacy and security safeguards consistent with this privacy policy.
From time to time, we may be required to respond to a subpoena, court order, search warrant, administrative or judicial process, requests by law enforcement agencies, or other requests that we must respond to under applicable law. We may disclose your personal information in response to any of these requirements. Also, we may disclose your personal information to preserve the security of our website or social media accounts, resolve disputes, or to assess any possible wrongdoing.
We also may share aggregate or anonymous information collected about website or social media usage, as long as the information does not identify any specific individuals. We may share or transfer personal information about you in connection with a merger, acquisition, reorganization, or sale of assets of our business, in the event of bankruptcy, or during the negotiations leading to such an event. We will seek assurances from any buyer that your personal information will be used, shared, maintained, and disclosed consistent with the terms of this privacy policy.
Except as noted above, we will not sell, distribute, transfer, or lease your personal information to third parties.
6. How We Secure Personal Information
Company has an information security program to implement reasonable and appropriate industry-standard security controls to protect personal information. Company also requires its service providers to implement controls that are at least as stringent as the ones Company itself uses, consistent with this policy. Company’s administrative, physical, and technical safeguards:
- Provide assurances of the integrity and confidentiality of personal information covered by this policy;
- Protect against reasonably anticipated threats or hazards to the security or integrity of personal information, and unauthorized uses or disclosures of such personal information; and
- Facilitate compliance with legal frameworks of requirements under applicable data protection laws.
7. Exercising Your Rights
If you would like to access the personal information we have collected about you to correct or update it, and you are an Company customer, please contact us by one if the means described in Section 10 (Contact Information), and someone on our support team will assist you correct or update your personal information.
Please keep in mind that we may have a legal right or obligation to preserve personal information as it currently exists. If we do not amend personal information about you upon your request, we will communicate with you concerning the reason.
If you wish to opt out of or stop receiving any marketing communications from us, please contact us at one of the mechanisms listed in Section 11 (Contact Information). Any email communications from us contain instructions on opting out of further email communications. Nonetheless, even if you opt out of marketing communications, we will still contact you regarding support, administration, and security of our services and products.
8. Links to Other Parties’ Websites
Company’s website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.
9. Contacting Us with Questions, Concerns, or Privacy Complaints
Please direct all questions or complaints about our privacy practices to our privacy team by email, postal mail, or phone at the following contact information:
Attention: Privacy Team
Email: contact@yourecomlaw.com
Postal Address: 1142 S. Diamond Bar Blvd #839, Diamond Bar, CA, 91765
If you have a complaint, please provide information relevant to your complaint. Our privacy team will evaluate your complaint based on the information you provide and send you a response. We may need to ask you for additional information to evaluate your complaint. We will promptly investigate and respond to your communications about a complaint. You may have other rights under law and the right to contact the privacy regulator in your country about your complaint.
10. Amendments to This Policy
Company may amend this policy from time to time. We will make amendments to the policy by displaying an amended copy on our website and social media sites or, if Company determines that it is necessary, by sending a notice to you by email. Your continued use of our website or on Company social media account after a revised version of this policy appears on the website will constitute your approval of the amended version.