There are many steps to prepare for a recall. Reaching out for a CPSC attorney may help the recall process become a lot smoother. However, once a business has determined their products may pose as a dangerous hazard to consumers, businesses should begin to collect information about the product.
Product Testing
Once a business has determined a product may pose a dangerous hazard to consumers, the business should begin testing. The testing should help to identify the root cause of the hazard. The testing may be done in-house or a third-party may be hired to do the testing. The testing should also involve identifying a solution for the hazard.
In-house testing: Testing a product in-house is good to begin to help identifying the root cause of the hazard. However, in-house testing always runs a risk of testing bias. A business is generally going to be bias as they stand by their product. It is very important that if a business is doing testing in-house, the testing is done objectively.
Third-party testing: Third-party testing from an reputational firm can provide a more detailed analysis to the root cause of the hazard. The firms provide an expert opinion on the root cause and can provide expert solution. In addition, a third-party report may be helpful when contacting the CPSC.
Product Identification
A business should identify the scope of products that the hazard is a part of. Hazards may be in all of the products. However, hazards may be in a small portion of products, especially if there is a batch of products that have a manufacturing defect.
If the hazard does not pertain to all of the products, the business should try to identify which products have the hazard. The business can identify when the hazard began by looking at the batch number of the product when the hazard first showed up. Tracing the batch number back, the business attempt to identify the date the hazardous products were manufactured.
Proactive actions
A business should halt production or stop ordering products if the hazard is still being produced with the products. The business should begin to determine an action plan on handling the situation. A business may want to reach out to a products attorney, prepare to make a report with the CPSC, or make some corrective actions to prevent any injuries to their consumers.