What you should know to buy an e-commerce business

person holding white and blue business paper

Buying an e-commerce business may sound easy. However, you will need to do you diligence before purchasing one. Summary Understanding the E-commerce Business It is important to understand how the target company works. There are a lot of variations of business types in e-commerce, including dropshipping, OEM, and ODM businesses. Each business has different expenses … Read more

Is A Recall On The Horizon?

classy executive male reading papers on couch

The U.S. Consumer Product Safety Commission (CPSC) is an independent regulatory agency responsible for protecting the public from unreasonable risks of injury and death associated with consumer products. CPSC Reporting There are three main reports to make to the CPSC: (1) Section 15 reporting; (2) Section 37 reporting; and (3) Section 102 reporting. Section 15 … Read more

How To Prepare For A Recall

stainless steel close wrench on spanner

There are many steps to prepare for a recall. Reaching out for a CPSC attorney may help the recall process become a lot smoother. However, once a business has determined their products may pose as a dangerous hazard to consumers, businesses should begin to collect information about the product. Product Testing Once a business has … Read more

What Can Happen In A Recall

wrecked iphone

A product recall is the process of retrieving and/or replacing defective products from the consumers. In the United States, the Consumer Protection Safety Commission (CPSC) oversees product recalls. There are three ways the CPSC may discover products that need to be recalled: (1) CPSC discovers dangerous products on their own; (2) Consumers submit complaints to … Read more

Customer Service Complaint Handling

marketing office working business

A business’ customer service will run into a large variety amount of complaints. Complaints can range from general issues with the product to requesting money from the business. General Complaints Customers will always have general complaints on a product. On the customer service side, a business should make a decision on how to handle general … Read more

Product Litigation Costs Got You Down?

pexels-photo-196653.jpeg

Product litigation is always a business disruptor. Product litigation costs can range anywhere from few thousand dollars to few million dollars. Litigation Costs Product litigation costs can be divided into two main categories: (1) attorneys fees and costs; or (2) settlement or damages awarded. On the defense side, attorney’s fee are calculated per hour. The … Read more

U.S. Consumer Protection Safety Commission

close up photography of yellow green red and brown plastic cones on white lined surface

Not only can a business face a lawsuit by consumers, the United States government can also bring an action against a business through the Consumer Protection Safety Commission (CPSC). The CPSC was created in 1972 by Congress under the Consumer Product Safety Act. The agency began operating in 1973. Congress specifically created the CPSC to … Read more

Brand Protection

light smartphone macbook mockup

Brand protection is important for any business. Without the proper brand protection processes in place, a business’ brand may become weakened or lost The Brand A brand is a symbol, mark, logo, name, word, or group of words that distinguishes a business or its product from others. A brand identity is developed once a consumer … Read more

Products Liability

Products liability is the liability you or your business may have if your product injures the consumers. Whether you sell the product directly to the consumer or not, you may still be held accountable. It is important to under stand products liability and how it may potentially affect your business SUMMARY Before picking your product … Read more

Product Choice Considerations

This article discussing some product choice considerations. Are you having trouble deciding whether to start with drop shipping, OEM, or ODM? SUMMARY Drop shipping is relatively cheap as the business will be the middleman and have no products. See Drop Shipping Pros and Cons. OEM products may require the business to hold inventory and purchase … Read more